Question 1

How do I report an issue with a WebRTC P2P transfer or local format conversion?

Accepted Answer

Submit the form on this page or email support@swingfiles.com with your browser version, operating system, and format pair or room behavior.

Question 2

Does submitting a support ticket upload my converted or transferred files?

Accepted Answer

No. Support inquiries only include the text message and contact details you type into the form. Your files remain on your device.

SwingFiles Engineering Support